Refund Policy
Returns
We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Initiate a Return
To initiate a return, please contact us with your order number and reason for return. We will provide you with a return authorization and instructions on how to send your item back to us.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non-Refundable Items
- Sale items
- Gift cards
- Downloadable products
- Items marked as final sale
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Frequently Asked Questions
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods displayed at checkout.
Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. Please contact us as soon as possible if you need to make changes to your order.
Do you offer international shipping?
Currently, we ship within the United States only. Please check our Shipping Policy for more details.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited and express options are available at checkout. Please see our Shipping Policy for complete details.
What if my item arrives damaged?
If your item arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue as quickly as possible.
How can I contact customer service?
You can reach our customer service team through the contact form on our website. We typically respond within 24-48 hours.
What is your privacy policy?
We take your privacy seriously. Please review our Privacy Policy page for detailed information about how we collect, use, and protect your personal information.
Last updated: October 24, 2025